1. Who this policy covers
This Privacy Policy explains how Stashory, operated by GoPride Corporation (“Stashory,” “we,” or “us”), handles personal information when you use the Stashory website, collection app, and related services. Our contact information is in Contact us. This policy does not replace any additional notice presented when you choose a particular feature or payment method.
Your personal collection is private to your authorized workspace members. Public visitors cannot browse your inventory through this landing page.
2. Information we collect
Account and sign-in
We collect the email address and profile details you provide, verification and sign-in records, and information supplied by an identity provider when you choose Apple, Google, or Microsoft sign-in. We use provider identifiers to connect the sign-in method to your Stashory account. We do not receive your identity provider password.
When you sign in with Google
With your choice to use Google sign-in, we request only basic identity and email permissions. Google supplies a unique account identifier, your email address, and an indication of whether Google has verified that address. We use the identifier to create or link your Stashory account, recognize it when you sign in again, and prevent an account from being linked to the wrong person. We use your email for your account, verification or account notices, and support. Google sign-in does not give Stashory access to your Gmail messages, Google Drive files, contacts, or Google Photos; we do not receive your Google password.
We store the Google account identifier associated with your Stashory account and your email in our account records hosted with Media3. Our hosting and essential email providers may process the information needed to run your account and deliver service messages; other workspace members do not see your Google account identifier. We do not send the Google account identifier or your sign-in email to OpenAI for item identification, and we do not use Google sign-in data for advertising or model training. We keep these account records while your account is active and handle deletion requests and necessary security records as described in Retention and deletion. You can request access, correction, or deletion at info@stashory.app.
Collections and workspace content
You choose what to add: item titles, categories, descriptions, identifiers, original photos and thumbnails, documents and receipts, condition, acquisition and manually entered value details, serial numbers, storage locations, tags, loans, notes, and custom category fields. We also store collections, workspace memberships, invitations, permissions, and a history of changes so the service can display and manage them.
Subscription, support, and technical information
We receive subscription status, transaction identifiers, and limited billing information from a payment provider, such as Stripe for web purchases or Apple for in-app purchases. Payment card details are handled by the provider. If you contact support, we keep your messages and the information needed to respond. Our servers may record IP address, browser or device information, timestamps, diagnostics, and security events to operate and protect the service.
3. How we use information
- Provide accounts, item identification, collections, storage organization, sharing, subscriptions, support, export, and deletion tools.
- Authenticate users, prevent abuse, maintain security and audit history, and diagnose errors.
- Process payments and communicate about your account, billing, service changes, and requests.
- Understand site traffic and improve reliability with Google Analytics, subject to applicable cookie choices.
- Meet legal obligations and enforce the Terms of Use.
4. Optional AI identification
AI-assisted identification is optional and runs only when you choose it for an item. We send the selected item photo and limited category or item context to OpenAI to suggest identification details. You may enter information manually instead. Suggestions are editable and may be inaccurate. Avoid including unrelated personal information in photos you submit. We do not intentionally send unrelated inventory, receipts, private storage details, or other members’ data for identification.
Our identification requests are configured without stored response state. OpenAI may nevertheless retain request content in abuse-monitoring logs for up to 30 days, or longer where legally required or needed to address harm, under its API data controls. OpenAI states that API inputs are not used to train its models by default; we do not use collection content to train Stashory models.
7. Retention and deletion
We keep account and collection information while your account or workspace is active. An item moved to trash is normally recoverable for 30 days, then deleted. Unfinished photo uploads are normally removed after 24 hours, and generated export files after 24 hours. After an account deletion request, account removal is scheduled 30 days after the request; a closed workspace’s content is ordinarily removed within 30 days, subject to ownership, recovery, and legal requirements.
Support messages, security and audit logs, and billing or tax records are kept only as long as reasonably needed to respond to requests, investigate abuse, resolve disputes, meet legal obligations, or maintain financial records. Backups are removed as they rotate under our disaster recovery schedule and may outlast deletion from live systems. Service providers, including Google Analytics and OpenAI, apply their own retention controls and legal exceptions. You may request more detail about a particular record at info@stashory.app.
8. Your choices and rights
You can update account and item details, manage workspace invitations, choose manual entry instead of AI identification, and use the app’s export and deletion tools. Depending on where you live, you may have rights to access, correct, delete, or receive a copy of personal information, object to or limit certain uses, or withdraw consent. Contact us at info@stashory.app to make a request. We may verify your identity and may keep information where the law permits or requires it. We do not sell personal information.
9. Security and processing locations
We transmit sign-in and account information over HTTPS and use account authentication and workspace permissions to limit access to account and collection information. We use administrative, technical, and organizational measures intended to protect that information, including access controls for service personnel. No system is completely secure. Media3 provides our hosting. Information may also be processed where we and our providers operate, including outside your state or country, subject to applicable transfer protections.
10. Children
Stashory is for people age 16 and older. We do not knowingly collect personal information from anyone under 16. If we learn that an account belongs to someone under 16, we will take steps to close it and delete the associated information, subject to applicable law. Please contact us if you believe a child under 16 has an account.
11. Changes to this policy
We may update this policy as the service changes. We will post the new version here with an updated effective date and provide additional notice when required by law.
12. Contact us
Stashory is operated by GoPride Corporation. For privacy questions or requests, contact info@stashory.app or write to 7512 Dr. Phillips Blvd, Suite 50-815, Orlando, FL 32819. Please do not send passwords, verification codes, or payment card details in a support message.